Galaxy Note 7 recall FAQ: What we know about Samsung’s exploding ‘fire' phones
Update: In an unprecedented move, Samsung has announced a global recall of the brand new Galaxy Note 7 , blaming a battery fault that causes some phones to catch fire. At a press briefing in Seoul at 09:00 (BST) this morning, the South Korea tech giant confirmed that an internal investigation uncovered faulty battery cells several Galaxy Note 7 handsets. These dodgy batteries were determined to be the cause of the ‘exploding’ phones we’ve seen reported in the media recently. The Galaxy Note 7 is Samsung’s latest smartphone, unveiled on August 2 and released in 10 countries on August 19. It’s very similar to the hugely successful Samsung Galaxy S7 in terms of hardware, but features a larger display, an S-Pen stylus, an iris-scanner, and a USB-C port. HOW MANY PHONES DOES THIS AFFECT? According to DJ Koh, Samsung’s Mobile chief, the fault affects a very small number of handsets. Here’s a quote from Koh: “As of September 1, a total of 35 claims were registe...